Some solutions come in the form of SaaS and apps to help your business. However, an improvement doesn’t have to appear in the form of a specific product.
Instead, try Cisco CUBE. Cisco cube call recording is an enhanced type of call recording, with higher efficiency and more stability.
What is Cisco CUBE
Cisco CUBE (Cisco Unified Border Element) bridges voice and video connectivity between two separate VoIP networks. The difference between a traditional voice getaway and Cisco CUBE is in the voice trunks.
The CUBE uses an IP connection instead of physical voice trunks. That way, the CUBE connects VoIP networks with other VoIP networks.
The purpose of the Cisco CUBE is to connect enterprise networks to ITSPs (Internet telephony service providers).
Cisco CUBE allows you a better connection and more stability for all calls and call recording. The CUBE gives you a chance to connect with customers and colleagues and do calls with higher quality.
How Cisco CUBE Works
Cisco CUBE has a distinct purpose. Cisco Unified Border Element is a network border element that controls signaling. The CUBE can originate or terminate signals such as H.323, SIP, media streams like RTP and RTCP.
The problem with usual services providers is the billing capabilities of the provider. CUBE helps you on the enterprise side since it gives a better connection between the VoIP networks.
This mode of operations offers the possibility of interconnectivity. This concept features the idea that you can connect different networks and communicate.
To get the full functionality of the CUBE, use a specific iOS feature set. Then, allow the CUBE to route a call from one VoIP dial-peer to another.
Since there are several signals to CUBE supports, you can interconnect VoIP networks of different signaling protocols. That means you can call anyone whose device uses any of the three available signals.
With CUBE, you get more connectivity and even interoperability between the devices. With CUBE, your customers may connect with your business with any device at their hands.
Another feature Cisco CUBE provides is trunking. Trunking is a feature that allows you to combine data, voice, and video in a single line. The feature helps to eliminate the need for physical media.
There are additional features, network modes, and technical data to share. Still, almost none of them answer the following question – How Cisco CUBE helps your business?
Cisco CUBE Benefits
Cisco CUBE helps you to achieve a few things. While it may not seem as clear as using an Atmos integration, CUBE gives you many advantages.
One of the advantages is compliance. Data regulations and laws are strict and are becoming the norm for tech.
The last thing you want is for your software or business to lack compliance. Instead of breaking your head to find out what’s wrong, use the CUBE.
Cisco CUBE comes with complete compliance, and you can use it for any business. That is especially important for a business working in the finance and medical industries.
There are specific laws for data gathering to follow in each industry. Check out the list of regulations to see if the CUBE offers compliance for your business.
Automatic Call Recording
Automatic call recording is the more than obvious feature. While there are classic Cisco products, integrations, and even CUCM, CUBE goes a step further.
With CUBE, you get additional power when working with audio, video, and digital data. With trunking and interconnectivity, you get to collect and store the data in better formats for later reproduction.
Another thing to look out for is that CUBE supports AI-powered features. The higher format qualities provide you with valuable metadata to use later in analytics.
So, you can use any Cisco-related product and enhance it with the CUBE. All the while you, don’t have to increase any consumption of resources.
Less bandwidth consumption is another feature of the Cisco CUBE. While it does enhance your call recording, CUBE won’t increase bandwidth consumption at all.
Also, the recordings that come from the Cisco CUBE have different storage than recordings of other apps. CUBE has its memory, usually cloud storage, to save your recordings and data.
That way, when you deploy the CUBE, it only increases the effects of other integrations. Since you don’t need any additional computer or network resources, keep it running in the background.
Finally, CUBE won’t affect other software, hardware, or integrations you have running. It’s completely safe to use it, as the CUBE has its hosting and storage.
There are two basic types of deployment for Cisco CUBE. These modes of deployment are customer premises deployment and hosted deployment.
With customer premises deployment, CUBE deployment is that in the customer premises as the VoIP interface for CUCM. You get to record and manage all calls coming through CUBE. But, this mode won’t allow you to record extension-to-extensions calls.
With the hosted deployment, CUBE deployment is that in the service provider data center. You install the recording server on a virtual machine in the data center. Then, various integrations help you to buffer, encrypt, and move the recording to the cloud.
The first option gives you more flexibility, while the second gives you better data management. In any case, Cisco CUBE is going to exponentially improve your call recording practices.
Test Cisco CUBE
Cisco CUBE is a perfect solution for those looking to upgrade their call recording. It gives you more opportunity and flexibility to communicate and gather data.
Data is necessary for moving your business forward. Invest in data today, and reap the benefits tomorrow.