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How to Create a Proactive IT Department

4 min read

Most businesses these days understand the importance of having a proactive IT department. After all, our digital age has ushered in a new era of business where technology is not only necessary, but also constantly evolving. In order to keep up with the competition and stay ahead of the curve, it’s essential to have an IT department that is constantly looking for ways to improve and update its systems.

There are a few key things that businesses should keep in mind if they want to create a proactive IT department.

So, let’s learn more.

Think About Outsourcing

Many businesses struggle when it comes to their IT department. They may not have the manpower or knowledge to keep up with the latest technologies, and they may not be able to afford to hire someone full-time. This is where managed service providers (MSPs) can come in and help.

A managed it service can provide outsourced IT services that can take care of all your IT needs, from monitoring and managing servers to providing help desk support. This can free up your time so you can focus on running your business, and it can also save you money in the long run too.

When you outsource your IT needs, you will have access to a team of experienced professionals who can help you with all aspects of your infrastructure. A company such as or a similar service provider that could assist with IT operations can be able to keep your systems up-to-date and running smoothly and also provide required support for operations like document management, printworks MPS, managed voice services, and more.

Use Antivirus and Malware Protection Software

A proactive IT department should always ensure that they are using antivirus and malware protection software to help protect their infrastructure.

This can help protect computers and networks from malicious software that can damage or steal data. Most antivirus and malware protection software can be configured to run automatic scans on a regular basis, so it is important to set this up and ensure that it is running properly. Your IT department should be able to organize this for you.

Back-Up Data Regularly

When it comes to data, you can never be too careful. In order to ensure your data is always safe, it’s important to back it up regularly. This means making copies of your data and storing it in a separate location – preferably one that isn’t connected to your network.

There are a number of ways to back up data, including using an external hard drive, cloud storage, or even a simple USB flash drive. Whichever method you choose, make sure that your IT department does it regularly – at least once a week – to minimise the risk of losing important information.

Have a Disaster Recovery Plan

Every IT department has to make sure that there is a thorough disaster recovery plan in place. This will help your business to continue operating in the event of a major outage or system failure.

To create a successful disaster recovery plan, you must:

  • Have a clear understanding of your business goals and objectives. This will help you to determine what needs to be included in the plan.
  • Create a comprehensive list of all the potential risks that could affect your business. For example, things like power outages, natural disasters, and cyber attacks.
  • Evaluate the impact of each potential risk and prioritize them. This will help you to focus on the risks that are most likely to happen and have the biggest impact on your business.
  • Determine what steps need to be taken to prevent or mitigate each risk. For example, having a backup power source in case of a power outage or investing in cyber security services, like splunk enterprise security, to protect against attacks.
  • Make sure that all employees are aware of the disaster recovery plan and know what their role is in the event of an incident.
  • Test the plan regularly to make sure that it is still effective and up-to-date.

Thinking about these areas could be a great place to start when it comes to putting together a plan.

Stay Informed About New Technologies and Changes

It’s important for businesses to stay ahead of the curve when it comes to technology. That means staying informed about new technologies and changes in the industry.

Subscribing to tech magazines or online newsletters, as well as attending conferences and meetups could be something you wish to consider if you want to keep up-to-date.

Proactive businesses have a clear understanding of what they need from their IT department and go out of their way to get it. If you want your business to be proactive, think about some of the things we have mentioned in this article and implement them into the running of your business.

It may just be the best thing that you decide to do.

Infographic Created By CIO Technology Solutions, Tampa’s Leading Managed IT Company

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